Frequently Asked Questions

Personal loans might be called different things, but they're all designed to provide you with temporary financial relief.

Most lenders or lending partners require you to: (1) Be employed in your current position for approximately 90 days or have another source of adequate and predictable income; (2) Be at least 18 years old, and a US citizen or permanent resident; (3) Have an income of approximately $1,000 per month after tax withholdings; and (4) Have a valid email address, work phone number and home phone number.

The amount a lender is willing to give you depends on how they evaluate a number of factors, including your state of residence and applicable legal restrictions (loans are not available in all states). Many lenders in our network will loan between $100 and $5,000.

Once the lender approves your loan and you accept the terms, your loan will be deposited directly into your bank account, usually as soon as the next day.

Personal loans are generally offered to people with good credit, although each lender has its own underwriting policies. An alternative for those with bad credit may be to seek a short-term consumer loan. If we cannot find a lender for the amount you requested, we will search our network of short-term lenders to see if we can find one for you.

It should only take a few minutes to complete our secure online form. After we receive your information, we immediately start looking for a lender willing to work with you. You should have a response within minutes. Final approval and funding is often done in as little as 24 to 48 hours.

Some lenders will ask for your permission to access your information online, saving you from having to fax documents. However, your lender might need you to fax or email a copy of your bank statement or paycheck stubs. If you don't have access to a scanner, consider visiting an office service provider like FedEx Office.

There is no cost to use our marketplace service. The actual cost of your loan may vary by lender. You will be provided information on rates and fees before you accept the loan. Personal loans are not designed as long-term financial solutions.

You may be allowed to secure more than one personal loan at any given time, but this depends on your state's laws and your lender's practices. If you have an outstanding loan, you should let your new lender know before you accept a new loan.

If you selected the ACH payment option, your loan payment will be withdrawn from your bank account on its due date. If you need an extension on your loan, please contact your lender before you miss a payment (additional fees may apply).

Each lender has its own late payment policy and fees. Check your loan documents for details or contact your lender directly. Some states may regulate or limit late fees.

We use industry-recognized security and advanced encryption technology to protect your personal information. Your information is transmitted and stored securely in an encrypted format. Please review our privacy policy for additional details.

You can use our service to get a new loan at any time (subject to state law restrictions). If you recently took out another personal loan that is still outstanding, please inform your new lender before accepting a new loan.

The rules on extensions or "rollovers" vary among lenders and may be regulated by state law. Some states allow multiple rollovers while others do not allow it at all. Contact your lender before you miss any payments.

If you can't make your loan payments on time, you may be in default. Late payments and loan defaults may adversely affect your credit. If you can't make your payments on time, don't ignore it — talk to your lender ahead of time and see what they can do to help.